Bottom plastic cover has a hole, but doesn't affect functionality. Please ask - don't assume. Please understand their tracking system is not great and does not always update in a timely manor. The item "Hill-Rom Trans Star Emergency Stretcher Bed Patient" is in sale since Tuesday, April 05, 2016. This item is in the category "Business & Industrial\Healthcare, Lab & Life Science\Medical Equipment\Furniture\Beds, Stretchers & Tables".The seller is "amrygold" and is located in Providence, Utah. This item can't be shipped, the buyer must pick up the item.